Privacy Policy – The Grantley Hotel, Alibag Beach

At The Grantley Hotel, Alibag Beach, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us online or during your stay.

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1. Information We Collect

We may collect the following types of personal information:

• Name, contact details (phone, email, address)

• Government-issued ID proof (as required by law)

• Payment and billing information

• Booking preferences and stay history

• Information collected automatically via our website (IP address, browser type, cookies, etc.)

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2. How We Use Your Information

Your data is used for:

• Processing reservations and payments

• Providing guest services and personalized experiences

• Communicating booking confirmations, offers, and updates

• Improving website performance and hotel operations

• Legal compliance and security purposes

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3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Authorized staff for booking and guest management

• Payment processors for secure transactions

• Third-party service providers (e.g., booking platforms like MakeMyTrip, Booking.com)

• Legal authorities, if required by law

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4. Cookies & Tracking

Our website uses cookies to improve user experience, analyze traffic, and display relevant offers. For details, please see our [Cookie Policy].

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5. Data Security

We implement strict security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and guests are advised to use caution when sharing data.

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6. Your Rights

As a guest, you have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Opt out of marketing communications

• Request deletion of your personal information (subject to legal obligations)

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7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

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8. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in technology, laws, or hotel operations. Please review this page periodically.

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9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 support@resortroombooking.com
📞 +91-858585 5484
📍 The Grantley Hotel, Near Alibag Beach, Maharashtra, India